Why do good strategies stall, and what does it take to turn them into action?
In the first of our Inside Transformation Podcast Series, Argon Partner Mark Deguara speaks with senior transformation leader Anthony Cromb, former COO of Mears Group, who previously built and scaled business services at Sainsbury’s.
Drawing on his experience, Anthony explores how to design an operating model that delivers on strategy, where shared services and outsourcing can add value, and how to keep accountability clear when several partners are involved.
Anthony and Mark’s conversation also looks ahead to AI: what organisations need to get right before they scale it, and how it could change the way people work and the skills they need.